EasyGearNG (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in compliance with the Nigeria Data Protection Act, 2023 (NDPA) and all applicable regulations. This policy explains how we collect, use, share, and protect your data when you visit or transact on our website easygear.ng, mobile apps, or any related platform.

1. Who We Are

EasyGearNG operates an online marketplace for sportswear and accessories.

Contact:

Email: hello@easygear.ng

Phone/WhatsApp: +234 816 400 2258

2. Scope and Consent

This Privacy Policy applies to all users, customers, vendors, and visitors of our services. By using EasyGearNG, creating an account, or submitting personal information, you consent to our data processing practices as described under this policy and in line with the NDPA 2023.

3. Categories of Personal Data We Collect

Under Section 26 of the NDPA, “personal data” means any information relating to an identifiable individual. We collect:

A. Data You Provide Directly

Identification and contact details (name, phone number, email, address)
Account details (username, password, preferences)
Payment and transaction details (order history, delivery addresses, payment method; note that we do not store full card numbers)
KYC and verification data (where required by law or for payment authentication)
Communications and feedback (support messages, product reviews, chat history)

B. Data Collected Automatically

Device identifiers, IP address, browser type, and operating system
Location information (approximate or precise, with consent)
Cookies and analytics data (site usage, clicks, preferences)

4. Purpose of Processing Personal Data

We process your data for the following lawful purposes, consistent with the principles of data processing in Sections 24 and 25 of the NDPA:

To create and manage user accounts
To process and deliver your orders
To process payments and prevent fraud
To communicate order updates, promotions, or service changes
To personalize user experience and marketing offers (based on consent)
To ensure platform security and resolve disputes
To comply with legal and regulatory obligations

5. Legal Basis for Processing

We rely on the following lawful bases under the NDPA:

Consent: when you opt in for marketing, cookies, or create an account
Contractual necessity: to fulfil orders and process payments
Legal obligation: to comply with NDPA, tax, or anti-fraud regulations
Legitimate interest: to maintain security, service quality, and customer experience

6. Data Sharing and Third Parties

We only share personal data as necessary for the purposes described above, in compliance with Chapter III of the NDPA. Data may be shared with:

Service providers: delivery partners, payment processors, hosting providers, and analytics services under binding data protection contracts
Marketplace sellers: for order fulfillment (limited to buyer contact and delivery details)
Regulatory or law enforcement authorities: when required by law
Business transfers: in mergers, acquisitions, or restructuring, under confidentiality agreements

We do not sell personal data to any third party.

7. Cross-Border Data Transfers

Where data is transferred outside Nigeria, we ensure adequate protection in accordance with Sections 41–43 of the NDPA, using approved transfer mechanisms or the Data Subject’s consent.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill its collection purpose or as required by law. When data is no longer needed, it is securely deleted or anonymized in line with Section 37 of the NDPA.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure — consistent with Section 40 of the NDPA. This includes encryption, restricted access, and periodic security reviews.

10. Your Rights as a Data Subject

Under Part VI of the NDPA, you have the right to:

Access your personal data held by us
Request correction or updating of your data
Withdraw consent to processing (where applicable)
Request deletion (“Right to be Forgotten”)
Restrict or object to certain types of processing
Request data portability
Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact: hello@easygear.ng. We will respond within the timelines provided by the NDPA.

11. Cookies and Tracking

We use cookies and similar technologies for authentication, analytics, and personalized advertising. You can modify your cookie preferences or disable non-essential cookies at any time in your browser settings.

Our use of cookies complies with NDPA consent standards.

12. Children’s Data

EasyGearNG does not knowingly collect data from persons under 13 years old. If we learn that a child’s data has been collected inadvertently, it will be deleted promptly in accordance with Section 30(4) of the NDPA.

13. Policy Updates

We may update this Privacy Policy periodically to reflect legal, technical, or business changes. The latest version will always be available on our website, with the “Last Updated” date shown above.

14. Contact & Complaints

If you have any questions or wish to file a complaint, please contact us: